Shipping Policy

Everything you need to know about how, when and where your order travels — costs, timing and tracking.

Where We Ship

We currently ship to addresses within the United States only. Orders placed from outside the US cannot be processed at this time.

Shipping Cost

Free on all US orders. No minimum order value, no handling fee — the price you see at checkout already includes shipping.

Taxes

Included in the listed price. There is nothing extra to pay on delivery.

Processing Time

Most in-stock pieces are prepared and packed within 3–5 business days. A small number of hand-finished pieces need 7–15 business days of preparation; when this applies, it is noted on the product page and we will confirm it by email after your order is placed.

Business days exclude weekends and US holidays.

Delivery Time

Orders are dispatched from our workshop in China and travel by tracked international courier. Most US orders arrive 7–15 business days after dispatch; during busy periods or customs checks this can extend to 20 business days.

Delivery times are estimates, not guarantees.

Tracking

You will receive a shipping confirmation email with a tracking number as soon as your parcel leaves our workshop. Tracking can take 48–72 hours to show the first scan.

Delivery Address

Please double-check your address at checkout. If a parcel is returned or lost because the address was entered incorrectly, we will help you arrange a replacement, but the additional shipping cost is the customer’s responsibility.

Questions

Email us at hello@lunspell.com — we reply within 1–2 business days.