Q1. How do I place an order?
Simply browse the collection, click “Add to Cart,” and check out. No account is required — though creating one lets you track orders and check out faster next time.
Q2. What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as other payment options shown at checkout. All payments are processed securely.
Q3. Can I change or cancel my order?
If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to help. Once an order has shipped, it can no longer be changed or cancelled.
Q4. How long does shipping take?
Orders ship in 3–5 business days,and delivery within the US takes 7–15 days from purchase. You’ll receive a confirmation email with tracking information once your order is on its way, so you can follow it door to door.
Q5. How do I track my order?
Once your order ships, you’ll get an email with a tracking number. You can also use our Track Your Order page anytime — just enter your order number and email to see the latest status.
Q6. What is your return policy?
We offer 30-day returns from the day your order arrives. If a piece isn’t right for you, contact us within 30 days and we’ll arrange a return — items should be unused and in their original packaging. Refunds are issued to your original payment method once the return is received.
Q7. Do you ship internationally?
Right now we ship within the United States only, with free shipping on every order. International shipping is something we’re working on — join our mailing list to hear when it launches.
Q8.How should I care for my pieces?
Keep jewelry away from water, perfume and lotions, and store it in a dry place when not worn. Wipe metal surfaces gently with a soft cloth to keep their finish. Treated with a little care, these pieces are made to be kept for years.